Your Privacy is Protected
Your Information is Secure
You Are In Control
You may opt out of any future contacts from us at any time.
If you no longer want to receive our news or product updates, you can remove your e-mail address from our mailing list by clicking on the automatic "unsubscribe" link in any of our mailings, by entering your e-mail address on this unsubscribe page, or by simply e-mailing us at OSC@owensoftware.com or usersupport(at)owensoftware.com.
You can also:
See what data we have about you, if any
Change or correct any data we have about you
Ask us to delete any data we have about you
Express any concern you have about our use of your data
Simply contact us via e-mail or phone.
How We Use the Information
We use the information you provide about yourself to fulfill your requests and respond to your inquiries about our offerings. We sometimes use this information for statistical purposes and to communicate with you or to contact you about your account with us and otherwise manage your account with us.
From time to time, we may use the personally identifiable information that we collect to offer you other products or services that we believe may be of interest to you. As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent.
We use the non-personally identifiable information that we collect to improve the design, operation and content of our Site and administer our systems. We also use this information to enable us to personalize your experience on our Site. We also may use this information in the aggregate to analyze usage of our Site, as well as to offer you products or services.
We may use certain third party vendors to assist us in providing our products and services. We may provide such third party vendors your personally-identifiable information for their use as necessary to fulfill their contracts with us.
A Customized Experience
To help improve your browsing and subscription shopping experience, we use "cookies" on our web site.
A cookie is simply a piece of data (e.g. an arbitrary number) that our server sends to your browser. Your browser may then store the cookie on your computer and read it back to our server if you visit our site again. These cookies allow us to create a more personalized experience for you while visiting our web site. If you're concerned about cookies, you can have your browser notify you when it receives a cookie, giving you the choice to accept or decline it.
We use non-personally identifiable information that we collect to improve the design and content of our Site and to enable us to personalize your experience on our Site. We may also use this information in the aggregate to analyze site usage, as well as to offer your products, programs or services.
Your Payment Method and Information is Protected
If you choose to purchase our subscription services, your payment method and information (credit card, debit card, Pay-Pal, checking or savings account) will be encrypted (scrambled) with state-of-the-art technology so that no one else can read it. Your payment transaction will be cleared in seconds through our secure server. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. Thanks to encryption, we believe that online ordering is now safer than giving your payment information to a telephone operator, or handing your card to a waiter in a restaurant.
Links to Other Sites
Owen Software provides a number of links to relevant third-party sites. Please be aware that we are not responsible for the content or privacy practices of these sites. We encourage you to be pro-active and read the privacy statements of any other sites that collect personal information.
Surveys & Contests
From time-to-time we collect information via surveys or contests. Participation in these surveys or contests is completely voluntary. You may choose whether or not to participate and thereby disclose any information about you. Information requested may include contact information (such as name and forwarding address), and demographic information. Contact information will be used only to notify the winners and award prizes. Survey information will be used only for purposes of improving the use and customer satisfaction of our Web-based services.
This policy was updated on January 1, 2010. Any further updates will be listed on this Web page, so please check back periodically.